circle logo white wo box.png

SERVICE MODELS

Call Center Employee

A consultation in RealTime PSO is a telephony meeting in which B2B or B2C consumers can procure subject matter thought leadership from a specialized practitioner for a fee. A consultation can be fulfilled and delivered by your practice group's practitioners using RealTime PSO.

RealTime PSO supports hourly consultations out-of-box. 

 

A consultation in RealTime PSO is considered a micro engagement. Micro engagements do not require scoping.

Click to view an example of potential consultation revenue.

Consultation